Unlock valuable customer insights with Birdeye’s AI-powered Survey Tool. Our platform allows you to create, distribute, and analyse custom surveys effortlessly, helping you collect actionable feedback in real time. Whether through SMS, email, or web, our multi-channel approach ensures you reach customers where they’re most engaged.
Gain Actionable Insights with AI-Powered Surveys
AUTO PILOT AI GENIE
Surveys AI
How Your Business Benefits from AI Surveys
Understanding customer feedback is crucial for business growth. With the AI Survey Tool, you can easily gather and analyse feedback across multiple channels. The tool automates survey campaigns, provides real-time reporting, and uses AI to interpret customer sentiment, allowing you to make data-driven decisions. By acting on customer insights, you improve service, increase satisfaction, and boost overall customer loyalty.
Features Surveys AI
Customisable Survey Builder
Design and personalise surveys to gather specific feedback.
Multi-Channel Distribution
Send surveys through SMS, email, and web for maximum reach.
Automated Survey Campaigns
Launch surveys automatically based on customer interactions or triggers.
Real-Time Tracking
Monitor survey results and response trends as they happen.
AI-Powered Sentiment Analysis
Quickly assess customer sentiment to uncover key insights.
Detailed Reporting & Analytics
Access comprehensive reports on survey performance and feedback trends.
Personalised Follow-Ups
Automate follow-up actions based on individual survey responses.
Multi-Location Management
Manage and track survey performance across multiple locations or branches.
The Impact on Your Business
Improve Customer Experience
Gain actionable insights to enhance customer satisfaction and service.
Increase Engagement
Reach customers on the channels they prefer and capture timely feedback.
Boost Efficiency
Automate survey distribution and follow-ups, saving time and resources.
Make Data-Driven Decisions
Use AI-driven analysis and detailed reports to guide improvements.
Drive Business Growth
Leverage customer insights to optimise your service offerings and retain loyal customers.
Ready to take your customer feedback to the next level?
Book a demo today and discover how the AI Survey Tool can help you gain valuable insights and improve your business.
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